Customer Care

Placing an Order

Once you have found an item you want to buy, click on Order Form to fill in your details. We will get back to you soon. Then, you will be notified via email for the order confirmation code and your order details.

Purchase and Payment Method

Kindly deposit the total amount to our bank accounts at Maybank(for Malaysia customers) and DBS(for Singapore and oversea customers). We will provide you our bank accounts’ details with the confirmation code via email.

For oversea customers, if you wish to make payment via TT, we will give you the bank code, branch code and swift code. Please note that we will not be liable for the TT bank charges for both remitter and beneficiary. (NB: Transfers from other banks via internet banking will take 2 business days)

After payment, please fill up the Payment Form, click here. We will process your order once the payment is in good order. A payment confirmation notice will also be provided during this time.

Verification of Shipping Address

When specifying shipping address information, be sure to check that the zip code, city and state are correct. If according to delivery service's records, this information does not match their records, we may have to contact you to update this information and this may delay your order.

Order Tracking and Status

If your order has been received, you will be notified via email for the order confirmation code and your order details. Once your order has shipped, you will receive an email notification with a delivery tracking number.

Ready Stock Items

Most pieces displayed at our website are available (ready stock) while supplies last.

Due to limited pieces, all customers will treat as FIRST-COME, FIRST-SERVE basis. Item(s) sell is based on customers who make quick payment to avoid back out customers. However, we accept reservations and customers must inform us upon submission of order form. We can reserve your order for maximum 24 hours and the full payment is to be made within 24 hours of receiving the confirmation code from us, otherwise will be considered null and void.

Returns and Exchanges

All items purchased are final. We do not accept exchange requests, return or cancellation after payment has been made.

Currency Conversions

All prices listed on our site are in Malaysia Ringgit(MYR). For all other currencies, kindly use the Currency Converter provided on the right sidebar.

Still have questions?

You may email us at: labelshowroom@gmail.com